Comcast – All Sales, No Help?

Source: Google Image Search with license for reuse. Click on Pic for page.

I have never quite had the above feelings about Comcast – however, I have come close.  For a long time, I have hollered and screamed and yelled to others about how poorly Comcast handles problems.  For a time, rather recently, that was not the case.  I finally had service when I needed it and someone seemed to be listening when I called.  Of course, I had a package and was willing to purchase another package.  Just fix me.

In the very recent past, I was working on my sister’s computer at her home.  She made the comment of how much her Comcast bill was.  I listened and had her read off what she had with them.  After she did, I asked her if she had any special stations or anything out of the ordinary.  When she didn’t know, I told her what my cable cost and (after she stood back up from fainting) I had her call Comcast and tell them she was going to disconnect services.  This, of course, put her in touch with the package part of the company.  She received a new package, saving her between $20-75 a month.  They had her hooked up to all kinds of extra stations she never watched and didn’t want to watch.  Now, she had basic cable, phone, and Internet.  She’s happy, and Comcast still has her as a customer.

Comcast – All Sales, No Help?

This article didn’t really surprise me.  However, what it did do was open my eyes to a problem that is more extensive than I thought.  We have to stand up and demand service on something we already have?!  Now, if we have a problem, instead of fixing it we have to listen to pitches about upgrading or adding extras to our service?!  This is ridiculous.

I encourage you to listen to the link for the particular sales call mentioned in the article.  It should work.  And, it will amaze you.  I have argued with them before and felt as if I was running in circles.  You have to push and you should be willing to renegotiate.  Simply have your needs on a card and never vary from them without good reason and a great price.

Sales – glad I am disabled…isn’t that a sad state of affairs?

Namaste,

Scott

 

Advertisements
Post a comment or leave a trackback: Trackback URL.

Feel free to say something; I look forward to it!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Girl Boner

Where Good Girls Go For Sexual Empowerment

Happiness Between Tails by da-AL

Arts + Cooking + Dancing + Joy + Writing + Tales + Tails

Nyssa's Hobbit Hole

Diary, Opinions, Passions, Fiction, Memoir

The Recovering Know It All

The Man who Learned Too Much and Lived to Tell

lifexperimentblog

Sharing my experiences with all life's experiments!

Two Brits In Spain

A Lifestyle Blog, Written And Produced By An Expat Quirk

Temple Fitness

" Your body is your temple"

%d bloggers like this: